Reference number
ISO/TS 10020:2022
ISO/TS 10020:2022
© ISO 2025
Technical Specification
ISO/TS 10020:2022
Quality management systems — Organizational change management — Processes
Edition 1
2022-08
2022-08
Technical Specification
Abstract
This document specifies processes that can be used to govern, manage and implement organizational change management (OCM) for organizations, projects or smaller activities. It comprises generic process descriptions that describe the OCM processes. Supporting diagrams describing the processes are also provided.
This document is applicable, but not limited, to change sponsors, change agents, change team members and project managers, particularly those responsible for governing, managing and implementing organizational change.
General information
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Status: PublishedPublication date: 2022-08Stage: International Standard published [60.60]
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Edition: 1Number of pages: 41
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Technical Committee :ISO/TC 176/SC 3ICS :03.120.10
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