Draft International Standard
ISO/DIS 32112
Transaction assurance in e-commerce — Relevant factors of evaluation and selection of indicators
Reference number
ISO/DIS 32112
Edition 1
International Standard
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ISO/DIS 32112
This Draft International Standard is in the enquiry phase with ISO members.

ISO/DIS 32112

ISO/DIS 32112
CHF 63
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This document provides the description of relevant factors for evaluating e-commerce transactions, which can help in identifying indicators, evaluation toolkits, and an approach for selection of indicators.  This document focuses on e-commerce transaction assurance by providing the relevant factors of evaluations including quality of e-commerce transaction platforms and sites, quality of e-commerce transaction services, local external environments for e-commerce transactions, and sustainability of ecommerce transactions. This document also explains the way to set up a set of e-commerce transaction evaluation indicators that enables monitoring and improvement of the quality of e-commerce transactions.

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