International Standard
ISO/TS 24082:2021
Service excellence — Designing excellent service to achieve outstanding customer experiences
Reference number
ISO/TS 24082:2021
ISO/TS 24082:2021
Edition 1
2021-06
2021-06
© ISO 2024
International Standard
Abstract
This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.
General information
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Status: PublishedPublication date: 2021-06Stage: International Standard under systematic review [90.20]
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Edition: 1Number of pages: 26
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Technical Committee :ISO/TC 312ICS :03.080.01
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